Shipping Policy

Orders are processed for shipment within 1-3 business days of being placed and cannot be changed after this time. Order changes and cancellations can only be accepted within 1-3 business days under the condition that the order has not been fulfilled. Please Contact Us in time if you need to make a change to your order.

Order Processing

Order processing starts within 1-3 business days, so please make sure your order is correct before you hit the submit button. You will receive a tracking number via email once the order is shipped.

Shipping Countries

We can ship to most countries if your address is not remote areas and small islands. If you have questions, you can also contact us at any time.
Email: aioneuscable@gmail.com

Shipping Rates

Free shipping on all orders.

Import Taxes

The price doesn't include any tariffs incurred on entering the destination country. Please note that tariffs vary from country to country, and any such fees need to be paid by you.

Standard Shipping

It usually takes 7-15 business days to deliver to most countries, depends on the delivery location. Due to force majeure factors during transportation, the transportation time may increase. We apologize for the inconvenience caused to you. You can contact our customer service team, we will try our best to help you. Thank you very much for your patience and understanding.

Customer care

If you change your mind and want a exchange after placing an order, please explain the reason and pay attention to your email address. We will have customer service team contact you, if there is no reply for more than three days, we will ship directly. The shipping fee will not be refunded for rejection after delivery.

Uncontrollable Events

If any logistics delay occurs or you have any trouble receiving the package, you could contact us via email at aioneuscable@gmail.com